To effectively safeguard the account security and legitimate rights of every investor and to maintain a fair and orderly trading environment on our platform, uSMART Securities consistently places the security of investor funds and information as its top priority. We maintain long-term, regular, and close cooperation with law enforcement agencies and regulatory authorities across multiple jurisdictions to jointly prevent and combat illegal and irregular activities in the financial sector.

We maintain a zero-tolerance policy towards any attempt to use our platform for illegal financial activities, including online fraud, and other suspicious activities. We will take all necessary measures to firmly combat such activities and safeguard your investment security.

Multi-Layered Protection Systems, Proactive Risk Prevention

To mitigate risks at the source, we have established an intelligent risk control system to conduct routine security verification of account behavior. At the same time, we work closely with law enforcement agencies in various regions to conduct thorough investigations of suspicious accounts and abnormal behaviors. Once suspected illegal, irregular, or fraudulent activities are discovered, we will promptly implement measures such as account restrictions and or freezes, and proactively report relevant information to law enforcement agencies to resolutely prevent the spread of risk.

Investor Safety Tips

To better protect your rights, we kindly remind you to pay attention to the following points:
1.Please keep your account password, personal information, and other important information safe and do not disclose them to others.
2.Never lend your personal trading account to others to prevent it from being used for illegal activities.
3.Refuse to participate in any fund transfers or investment activities from unknown sources.
4.Beware of suspicious links, Always verify links before clicking. Do not click on unknown, shortened, or suspicious URLs.

If you encounter any suspicious situations, please contact us immediately.

If you discover any suspicious behavior, or encounter suspected fraud, account abnormalities, etc., please contact us immediately through official channels:

• Log in to the uSMART SG APP → "Me" in the bottom right corner → "Help Center"
• Tel: +65 6303 0663
• Email: support@usmart.sg

uSMART Securities will continue to invest resources to improve its security and risk control system, continuously optimize its security protection capabilities, and is committed to building a safer, healthier, and more trustworthy financial ecosystem to safeguard every transaction for you.